Degree Connect
CRM (Customer Relationship Management) is a system that enables businesses to manage their interactions with users (customers, clients, and prospects). It typically includes contact management, sales performance management, marketing automation, and customer support. The 360 Degree Connect provides a broader view of the customer by integrating data from multiple sources. It allows businesses to collect, store, and analyze customer data from different touch points such as social media, email, phone calls, and more.
Degree Connect
CRM (Customer Relationship Management) is a system that enables businesses to manage their interactions with users (customers, clients, and prospects). It typically includes contact management, sales performance management, marketing automation, and customer support. The 360 Degree Connect provides a broader view of the customer by integrating data from multiple sources. It allows businesses to collect, store, and analyze customer data from different touch points such as social media, email, phone calls, and more.
Define your goals
Define your goals
We will first define your goals for using a CRM system. Amid thorough evaluation, we will determine the features of 360 Degree Connect.
Creating the Right Plan
Creating the Right Plan
Indicsoft will devise a personalized solutions based on what do you want to achieve and key performance indicators (KPIs).
Train your team
Train your team
At Indicsoft, we believe in handing over the project with utmost precision. Hence, we train your team in how to use 360 Degree Connect CRM effectively and encourage them to ask questions and provide feedback.
Integrate your Data Sources
Integrate your Data Sources
360 Degree Connect has the ability to integrate data from multiple sources. You can connect your social media accounts, email marketing tools, phone systems, and more to collect and store data in one place.
Incorporating Analytics Tools
Incorporating Analytics Tools
360 Degree Connect gives you the possibilities to analyze your customer data using various BI tools such as dashboards, reports, and graphs. This foster data-driven decisions and improve your business processes.
Set Up Your CRM Account
Set Up Your CRM Account
After a mutual discussion, we will begin customizing your CRM and will create automated workflows to streamline your processes.
Providing Ticketing Tool
The ticketing tool is an excellent resolution regime to resolve internal IT issues efficiently. It bridges the gap between IT professionals and customers, and one can easily assign an IT agent to resolve the issue.
360 Degree Support
360-degree centralized CRM alleviates customer experience friction and resolves problems efficiently. Integrating AI and ML can improve the precision and speed of delivery.
Personalization
A personalized CRM can give you meaningful insight into customer experience and shopping behaviour, and can incorporate data to automate a wide range of processes.
Lead generation
CRM works well with your inbound and outbound marketing strategy and can serve as the backbone to your lead generation strategy. Our CRM with 360 Degree Connect can bring in new leads for your business growth.
Workflow Implementation
360-degree centralized CRM alleviates customer experience friction and resolves problems efficiently. Integrating Al and ML can improve the precision and speed of delivery.
API Integration and Analytics
We make smart CRM with API integration and analytics. The integration of APIs gives you the potential to retrieve data from various applications and feed the valuable data directly into the CRM.